Our Mission
Empowering people through technology
At Refund Fraud Safe Guide, our mission is to empower you with clear, accurate, and independent information about refunds, billing disputes, and online fraud prevention. We believe every consumer deserves to handle billing issues with confidence, reduce the risk of scams, and understand their rights—without confusion or intimidation.
Who We Are
Who we are
Refund Fraud Safe Guide is an independent resource founded by consumer advocate Shara Vernita Rogers. With years of experience in online safety and technical support, Shara and her team are dedicated to making the internet a safer place for everyone. We do not represent, partner with, or act on behalf of any internet service provider, merchant, financial institution, or brand. Our guidance is unbiased and always focused on your best interests.
What We Do
We provide:
- Educational articles on common refund scams and billing fraud.
- Step-by-step guides for requesting refunds or disputing charges with your service provider or merchant.
- Tips for protecting your personal and financial information online.
- Advice on communicating effectively with customer service teams.
- Resources to help you recognize and avoid deceptive practices from callers, emails, and online offers.
Please note:
We do not process refunds, cancellations, or billing adjustments on your behalf. All our services are informational and advisory. Any actions you take are your own responsibility, and we always recommend verifying processes with your official provider or bank.
Why Trust Us?
- Truly Independent:
We never accept sponsorships or biased partnerships from any provider or merchant. - Consumer-Focused:
Our advice is grounded in real-world experience and a commitment to your protection. - Privacy-Respecting:
We do not sell your data or share your information. See our Privacy Policy for more.
Connect With Us
Have a question, a billing problem, or need help understanding a suspicious refund request?
We’re here to help.
Email:christopherbulher@gmail.com
Contact Form: +1-725-269-7379